FREQUENTLY ASKED QUESTIONS

  • We are based in Diamond Creek in the shire of Nillumbik. The areas surrounding us in Melbourne’s northeast include Banyule, Darebin and Whittlesea. These areas are also known as the Diamond Valley and Plenty Valley.

    Whilst we are based in the northeast, we service all across metropolitan Melbourne so please give us a call.

    Outside of Melbourne? Give Rhys a call and we can refer you to a nearby Garage Door Service.

  • Annually. Annual servicing ensures your door's longevity and optimal functionality.

  • We install sectional and roller garage doors. Rhys will guide you through door type, profile, color, size, and extras during your measurement and quote.

  • Yes, we offer a 3-year warranty on all new installations, provided your door is serviced annually by North East Garage Doors.

  • 4-6 weeks from quote acceptance and 50% deposit. Installations may be completed sooner, subject to the garage door manufacturer.

  • No, there is no charge for the removal or disposal of your existing door.

  • We remove and recycle your old garage door. Rhys ensures it's taken to a recycling centre that reuses the materials.

  • Brush Seals: Seal gaps around garage doors, preventing dust, leaves, pests, and drafts from entering your garage.

    Ember Seals: Same as Brush Seals but designed to protect against bushfire ember attacks, meeting Australian Standards for bushfire protection.

  • Yes! We can motorise your manual door for automatic opening. Additional accessories, including WiFi, allow you to control your door from your phone. Speak to Rhys about your options.

  • we repair all styles of garage doors, including tilt, counterweight, roller, and sectional doors. We understand a new door might not fit your budget, so we're dedicated to making your existing door safe and functional.